1. Data Controller
Your data controller is MARS COURIES & LOGISTICS LIMITED, a private limited company registered in England & Wales (No. 17375386), with its registered office at 11 Sheldon Close, Cheshunt, Waltham Cross, England, EN7 6RH. You can contact our Data Protection Officer at: ceo@marscourieslogistics.store
2. Information We Collect
We collect and process the following categories of data:
- Contact data: Name, email address, telephone number (where voluntarily provided)
- Business data: Company name, company registration number, business address, job role
- Transaction data: Details of services requested, enquiries, quotes, contracts, and invoices
- Technical data: IP address, browser type, device identifiers, visit timestamps
3. Lawful Bases for Processing
Under UK GDPR, we process personal data on the following lawful bases:
- Legitimate interests: For direct marketing, improving our services, and conducting legitimate business communications with existing and prospective clients
- Contract: For performing or entering into contracts for the provision of warehousing, storage, and transport services
- Legal obligation: For compliance with reporting requirements under the Companies Act 2006 and other applicable regulations
4. Cookies
Our website uses essential cookies only, which are required for the site to function correctly. These include:
- Session identifiers to maintain user state across page requests
- Security cookies to prevent fraudulent use of login credentials
We do not use analytics, advertising, or tracking cookies. A cookie notice may be presented on first visit to confirm essential cookie usage.
5. Data Retention
Personal data is retained only as long as necessary to fulfil the purposes described in this policy, including:
- Enquiry and quote data: retained for 6 years after the last correspondence
- Contract and invoicing data: retained for 6 years in accordance with the Limitation Act 1980
- Company registration and filing data: retained for the duration of the company's existence
After the retention period, data is securely deleted or anonymised.
6. Data-Subject Rights
You have the following rights under UK GDPR and the Data Protection Act 2018:
- Right of access: You may request a copy of your personal data held by the data controller
- Right of rectification: You may request correction of inaccurate or incomplete personal data
- Right of erasure: You may request deletion of your personal data in certain circumstances
- Right of restriction: You may request restriction of processing in specific situations
- Right to data portability: You may request transfer of your data to another controller in a structured, commonly used format
- Right to object: You may object to processing of your data for direct marketing or other specified purposes
7. Right to Complain to the ICO
If you consider that our processing of your personal data infringes data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113.
8. International Data Transfers
All personal data processed by MARS COURIES & LOGISTICS LIMITED is retained within the European Economic Area. No international data transfers to third countries are conducted.